Tonight we went to Magleby's in Provo for dinner. In the past we've really enjoyed Magleby's, but tonight was not impressive. We didn't get there until 8:30 or so and we were seated right away, but it took 25-30 minutes for our food to arrive once we ordered. That's a long time in a nearly empty restaurant. Furthermore, my bacon cheeseburger was medium well instead of medium and disappointingly small.
We used to love Magleby's when it was located in the Riverwoods. They had a great menu and the food always came promptly and tasted great. The menu at the new location in the Marriott Courtyard is much smaller and lacks a few of Doc's signature dishes.
Before going to the restaurant we tried to look up some information on their website (www.maglebys.com), but had trouble navigating it. It's horrible. Not only are there 10+ obvious typos on the main page, but there are a number of dead links and missing information. We couldn't even find a phone number for the Provo location. The text of the site refers to a "Locations Page" that unfortunately does not exist.
I looked up the web designer in charge of the site, and probably would have emailed him had his contact information been readily available, but it wasn't. I could either follow him on Twitter or be his friend on Facebook, neither of which I was interested in. I understand how a web guy can make grammatical errors. I have been known to make a few in my day. But this guy is in charge of the company's entire online presence. Talk about first impressions.
I know Magleby's prides itself in its local Provo recipes and homemade dishes, but the website doesn't need to look like it was written by a someone with a Utah high school education...
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